Your questions about Sportex
All Questions Answered

To register on Sportex, registration page Go there and enter your mobile number, email address, full name, and a strong password. Once you verify the OTP sent to your mobile, your account will be activated. The whole process takes just 5 minutes.

What you need to register on Sportex:

• An active Bangladeshi mobile number (any operator)
• Active email address
• Full Name (as per National ID)
• Date of birth (must be 18 or older)
• A strong password

No documents or bank details are required initially.

No. Under Sportex's rules, each person may operate only one account. Creating multiple accounts Prohibited and if detected, the associated accounts may be permanently suspended. For more details, Terms & Conditions Read.

You can start placing regular bets right after registration. However, KYC verification may be required for larger withdrawals, which involves submitting a photo of your national ID or passport. The verification process is typically completed within 24 hours.

To close or delete your account, email support@sportex.ws. Before submitting your request, make sure there are no pending bets or withdrawals on your account. If you have a remaining balance, please withdraw it first.

To the login page Enter your registered mobile number or username and password. You can also log in via OTP — just use the 6-digit code sent to your mobile to access your account directly.

Click the "Forgot Password?" link on the login form. A reset link will be sent to your registered email or mobile number. Click the link to set a new password. If you still have trouble, contact support@sportex.ws directly.

Five consecutive incorrect password attempts will temporarily lock your account for 30 minutes. It unlocks automatically after that. For urgent assistance, email support@sportex.ws.

No, never. No Sportex staff or support agent will ever ask for your password. If anyone does, it is a phishing attempt — report it to support@sportex.ws immediately.

Sportex currently supports the following payment methods:

• bKash — instant transfer
• Nagad — instant transfer
• Rocket — Bank Transfer
• Bank Transfer — 1–2 business days

For more details, Payments page View.

Minimum Deposit ৳500 and minimum withdrawal ৳1,000. The maximum limit is determined by your account's verification level. Fully verified accounts have higher limits.

bKash & Nagad withdrawals typically 1–6 hours processed within. Bank transfers may take 1–2 business days. Requests made after midnight will be processed the following morning.

Sportex does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad) may apply their own charges. There are no additional fees from Sportex's side for withdrawals.

Wait 15 minutes after making a deposit. If the funds still haven't arrived, email support@sportex.ws with your transaction ID or reach out via live chat. The issue will be investigated and resolved promptly.

Sportex covers 30+ sports categories. Popular ones include:

• Cricket (International & IPL)
• Football (Premier League, La Liga, World Cup)
• Tennis, Basketball, Hockey
• Kabaddi, Badminton
• E-Sports

To view all events Sports Events Go to the page.

Yes. Live Betting is fully active on Sportex. You can place bets at real-time odds while a match is in progress, and make decisions based on live scores and statistics. Sports Betting page for details.

After the event ends, winnings are verified and automatically credited to your Sportex wallet. This usually happens within 30 minutes of the result. If you experience any delay, contact us at support@sportex.ws.

Sportex's dedicated team of experts publishes analysis-based Betting tips every day. Betting Tips page to see the latest tips. It's completely free.

Once a bet is confirmed, it generally cannot be cancelled. However, if an event is cancelled or postponed, your stake will be automatically refunded. If the Cash Out feature is available, you can cash out early on eligible bets.

Yes. New Sportex members receive a special welcome bonus on their first deposit after registration. The bonus amount and terms may change from time to time. To see the latest offer, Voucher Page View.

When making a deposit, enter your code in the "Voucher Code" box on the payment form. If the code is valid, the bonus will be applied automatically. For full terms and conditions on vouchers, voucher page available.

Bonus funds cannot be withdrawn directly. Once you meet the specified wagering requirements, the bonus converts to real balance. Typically, you need to wager 5–10 times the bonus amount. Each bonus has its own terms, so read the conditions carefully before claiming any bonus.

Yes, Sportex has an active referral program. If someone registers through your referral link and makes their first deposit, you'll receive a bonus. For full details on the referral bonus, voucher page View.

Log in to enter the lottery and visit the On the lottery page Go there, choose your preferred lottery, and buy a ticket. Results are published automatically at draw time, and any winnings are credited directly to your wallet.

Sportex holds daily draws at 9:00 PM and a weekly Mega Draw every Friday at 10:00 PM. Additional draws may be held for special events. For the full schedule, Lottery Page View.

Each user can purchase up to 50 tickets per lottery draw. Buying more tickets increases your chances of winning, but we encourage responsible participation.

Yes. Sportex is firmly committed to responsible gaming. We offer deposit limits, Betting limits, and voluntary break options for our users. To learn more, Responsible Gaming Read the page.

Go to "Self-Exclusion" under Account Settings to temporarily deactivate your account for 7 days, 1 month, or 6 months. During this period, login and Betting will be completely disabled. For urgent matters, email support@sportex.ws.

No. Sportex strictly For users 18 and above. Age is verified at registration, and any account found to belong to a minor will be suspended immediately. Parents and guardians are urged to ensure children do not access this platform.